Terms of Service

Last Updated: 18.03.2026

These Terms of Service ("Terms") govern your access to and use of the website, products, and services provided by RAW Flow ("Company", "we", "us", or "our").

By accessing our website, purchasing our products, or using any of our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Services

RAW Flow provides digital products, including but not limited to:

Lightroom presets
LUTs (color grading files)
Digital editing tools and resources

All products are delivered digitally. No physical items are shipped.

2. Eligibility

By using our services, you confirm that:

You are at least 18 years old or have permission from a legal guardian
You have the legal capacity to enter into a binding agreement

3. Purchases and Payments

All prices are listed on our website and may change at any time.

By completing a purchase, you agree that:

You are authorized to use the selected payment method
All information provided is accurate and complete
You will not use fraudulent payment methods

Payments are processed securely through third-party payment providers.

4. Digital Product Delivery

All products are delivered digitally and are accessible immediately after purchase via:

Download link
Email
User account dashboard

You are responsible for ensuring that your email address is correct at checkout.

5. Refund Policy & EU Digital Content Waiver

Due to the nature of digital products, all sales are final and no refunds, returns, or exchanges are provided.

In accordance with EU consumer protection laws, by purchasing digital content from RAW Flow, you:

• Expressly consent to the immediate performance (instant delivery) of the digital product

• Acknowledge that you lose your right of withdrawal (14-day cooling-off period) once the download or access begins

By completing your purchase, you agree to these conditions.

6. Intellectual Property

All content and products provided by RAW Flow are protected by intellectual property laws.

You are granted a non-exclusive, non-transferable license to use the products for personal or commercial use (unless otherwise stated).

You may not:

Resell, redistribute, or share the products
Claim the products as your own
Upload or distribute files on third-party platforms

Violation of these terms may result in legal action.

7. Prohibited Use

You agree not to:

Use our products for illegal purposes
Attempt to copy, reverse engineer, or exploit our products
Share download links or distribute files without permission

8. Limitation of Liability

To the fullest extent permitted by applicable law, RAW Flow shall not be liable for:

Indirect, incidental, or consequential damages
Loss of data, income, or business opportunities
Software incompatibility or user misuse

Nothing in these Terms excludes liability where it would be unlawful to do so under EU or Latvian law.

9. Account and Access

If you create an account, you are responsible for:

Maintaining the confidentiality of your login credentials
All activities under your account

We reserve the right to suspend or terminate access if misuse is detected.

10. Chargebacks and Disputes

You agree to contact us before initiating any chargeback.

Fraudulent or abusive disputes may result in:

Permanent restriction from our services
Reporting to payment processors

11. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of Latvia.

Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the Republic of Latvia.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time.

Changes will take effect immediately upon posting on our website.

13. Contact

For any questions regarding these Terms, please contact:

Email: rawflow.presets@proton.me