Shipping policy
Shipping Policy
Last Updated: 18.03.2026
RAW Flow sells digital products only, including Lightroom presets, LUTs, and other downloadable creative assets. No physical products are shipped.
1. Digital Delivery
All products are delivered digitally. After successful payment, you will receive:
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Instant access via download link, account dashboard, or email
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Immediate availability of all purchased files
Delivery is typically completed within a few minutes or seconds of purchase.
2. No Physical Shipping
RAW Flow does not ship any physical items. This means:
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No shipping fees apply
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No physical delivery or postage is involved
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No tracking numbers will be provided
3. Delivery Issues
If you do not receive your product after purchase, please:
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Check your spam or junk email folder
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Ensure the email address entered at checkout is correct
If you still cannot access your files, contact us and we will assist you as soon as possible.
4. Technical Support
If you experience issues with downloading or accessing your files, we will provide support to ensure you receive your product correctly.
5. Contact
For any delivery or access-related questions, please contact:
Email: rawflow.presets@proton.me