Shipping policy

Shipping Policy

Last Updated: 18.03.2026

RAW Flow sells digital products only, including Lightroom presets, LUTs, and other downloadable creative assets. No physical products are shipped.

1. Digital Delivery

All products are delivered digitally. After successful payment, you will receive:

  • Instant access via download link, account dashboard, or email

  • Immediate availability of all purchased files

Delivery is typically completed within a few minutes or seconds of purchase.

2. No Physical Shipping

RAW Flow does not ship any physical items. This means:

  • No shipping fees apply

  • No physical delivery or postage is involved

  • No tracking numbers will be provided

3. Delivery Issues

If you do not receive your product after purchase, please:

  • Check your spam or junk email folder

  • Ensure the email address entered at checkout is correct

If you still cannot access your files, contact us and we will assist you as soon as possible.

4. Technical Support

If you experience issues with downloading or accessing your files, we will provide support to ensure you receive your product correctly.

5. Contact

For any delivery or access-related questions, please contact:

Email: rawflow.presets@proton.me